Shipping policy

Last Updated: 1st July, 2026

Thank you for shopping with Jaffarz. We are committed to delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy for information regarding order processing, shipping, and delivery.

Order Processing

All orders are subject to availability and payment verification.

Orders are typically processed within 1–3 business days after payment has been successfully received. During peak seasons, promotional periods, holidays, or unforeseen circumstances, processing times may be extended.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

Jaffarz currently ships within Pakistan. We may expand shipping services to additional regions and countries in the future.

Shipping availability may vary depending on the delivery location and courier service coverage.

Shipping Charges

Shipping charges are calculated at checkout based on factors such as:

Delivery location
Order size and weight
Shipping method selected
Promotional offers or discounts

Any applicable shipping charges will be clearly displayed before your order is completed.

Estimated Delivery Times

Estimated delivery times are provided as a guide only and may vary depending on your location and courier service.

Typical delivery estimates:

Major cities: 2–5 business days
Other areas: 3–7 business days

Actual delivery times may vary due to factors beyond our control.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to:

Weather conditions
Public holidays
High order volumes
Courier disruptions
Customs or regulatory procedures
Events beyond our reasonable control

Jaffarz shall not be held responsible for delays caused by third-party shipping providers or circumstances outside our control.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Customers are responsible for monitoring tracking updates and ensuring someone is available to receive the delivery where required.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Jaffarz is not responsible for delays, failed deliveries, additional charges, or lost shipments resulting from incorrect, incomplete, or outdated address information provided by the customer.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the item and packaging.

If a package is reported as lost, we will work with the courier service to investigate the matter. Resolution may depend on the outcome of the courier's investigation.

Once a shipment has been marked as delivered by the courier, Jaffarz is not responsible for theft, loss, or damage occurring after delivery.

Partial Shipments

In some cases, orders may be shipped in multiple packages depending on product availability, warehouse operations, or courier requirements.

Customers will not be charged additional shipping fees for split shipments unless clearly stated at checkout.

International Shipping

If international shipping becomes available, customers may be responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their local authorities.

These charges are not included in product prices or shipping fees unless explicitly stated.

Shipping Policy Updates

Jaffarz reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon publication on our website.