Terms of service

Last Updated: 1st July, 2026

Welcome to Jaffarz. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About Jaffarz

Jaffarz is an online retail business offering household, lifestyle, textile, home, and related products. Our product range may expand, change, or be updated from time to time without prior notice.

2. Eligibility

By using our website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained permission from a parent or legal guardian.

3. Products and Services

We strive to display product descriptions, specifications, images, colours, and pricing as accurately as possible. However, we cannot guarantee that your device's display will accurately represent product colours or details.

We reserve the right to:

  • Modify, discontinue, or replace products at any time.

  • Limit quantities available for purchase.

  • Refuse service or orders at our discretion.

  • Correct pricing, product information, or typographical errors without prior notice.

4. Orders and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorised to use the selected payment method.

  • Your order may be subject to verification before acceptance.

Jaffarz reserves the right to cancel or refuse any order for reasons including but not limited to suspected fraud, inaccurate information, pricing errors, stock availability issues, or violations of these Terms.

5. Pricing

All prices displayed on our website are subject to change without notice.

Applicable taxes, duties, shipping charges, or additional fees may be added during checkout where required.

6. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Jaffarz is not responsible for delays caused by:

  • Courier services

  • Customs procedures

  • Weather conditions

  • Public holidays

  • Circumstances beyond our reasonable control

Risk of loss and ownership of products passes to the customer upon delivery.

7. Returns and Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy. By making a purchase, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Graphics

  • Website design

  • Text

  • Videos

  • Digital content

is the property of Jaffarz or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To transmit harmful code, malware, or viruses.

  • To interfere with the security or functionality of the website.

  • To collect or misuse personal information belonging to others.

  • To engage in fraudulent, misleading, or abusive activities.

10. Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the content, policies, practices, or availability of any third-party services.

Your use of third-party services is at your own risk and subject to their respective terms and policies.

11. Disclaimer of Warranties

To the fullest extent permitted by law, our website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, error-free, secure, or defect-free operation of our website.

12. Limitation of Liability

To the maximum extent permitted by law, Jaffarz, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Jaffarz and its affiliates, employees, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from your breach of these Terms or misuse of the website.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective immediately upon posting to this website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Jaffarz operates, without regard to conflict of law principles.

17. Contact Us

For questions regarding these Terms of Service, please contact us through the contact information provided on our website.